Privacy Policy

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This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with our website www.pooleelectrical.com.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

Personal Information

We collect personal information when you voluntarily provide it, such as:

• Name
• Email address
• Telephone number
• Information provided through contact or enquiry forms

Technical and Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device and operating system information

This information is collected to help us understand how visitors use our website and to improve its performance.

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and provide electrical services
• To communicate with you regarding your request
• To operate, maintain, and improve our website
• To monitor website usage and performance
• To comply with legal and regulatory obligations

We only process personal data where we have a lawful basis to do so, such as your consent, contractual necessity, or legitimate business interests.

Cookies and Analytics

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly
• Analyse website traffic and user behaviour
• Improve website usability and performance

Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only:

• With trusted third-party service providers who support our website or business operations
• Where required by law or regulatory authorities
• To protect our legal rights or prevent fraud

All third parties are required to handle your data securely and in accordance with data protection laws.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we take reasonable steps to safeguard your data, no internet transmission or storage system is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: